Terms of Service
See what areas Barefoot services in the greater Austin and Houston, TX areas.
March 2022 Updates:
- All sections – Updated with summaries for clarity and ease of use.
- Payments – Added differentiation between Periodic rate change and Corrective rate changes.
- Scheduling – Adjusted language for Mosquito Control schedules section to reflect new policy.
- TDA Consumer Information Sheet – Reformatted for clarity.
- Pest Re-Treatment Guarantee – Moved Pest Control service policy within the section for clarity.
Pest Re-Treatment Guarantee
- Ants – Red ants, Acrobat ants, Sugar/house ants
- Spiders – Brown recluse, Black widow, Orb weaver, Wolf spider
- Common Roaches – Oriental roach, Smokey brown roach, American roach
- Earwigs, Millipedes, Centipedes, Silverfish, Scorpions
- And more!
Summary: We treat exterior every time for Pest Control, and interior by appointment or request. If live pests come back between our visits, let us know and we can come back out. Many pests are covered, some are not, and some coverages are available separately or as add-ons.
Pest Control plans are built around preventative exterior visits being done at regular intervals, which in turn enables an ongoing Re-Treatment Guarantee. In the event that live targeted pests indicated above reappear on the property, upon the client’s request Barefoot Mosquito & Pest Control will retreat the property at no additional charge – providing that the client has corrected any conducive conditions for pests on their property, the client’s service schedule has been maintained, and the account balance is in good standing.
Barefoot Mosquito & Pest Control agrees to apply material/s to reduce the presence of pests in accordance with the Terms and Conditions of this agreement. All materials used will comply with Federal, State, and County regulations.
The Re-Treatment Guarantee does not include: bees, birds, ornamental pests (a category of exterior pests which includes webworms and aphids), German cockroaches, bed bugs, cicada-killer wasps, and tawny crazy ants. Fleas, and wood-destroying insects (such as termites, carpenter ants, and borer beetles) are also not included, but they can be inspected, quoted, and treated separately.
Rodents are guaranteed only in the “Pest with Rodent Prevention” and “Pest with Flea and Rodent Prevention” plans. Other mammals in the wildlife pest category, such as gophers, raccoons, opossums, and squirrels, are excluded.
Mosquito Control Service Guarantee
Summary: If biting mosquitoes return soon after service, let us know as soon as possible and we’ll be able to re-treat.
We agree to apply material to reduce mosquitoes and/or general pests in accordance with the terms and conditions of this agreement. All materials used will comply with Federal, State, and County regulations.
Once three mosquito services have been completed, and while on a continual service cycle of 21 days or less, in the event that mosquitoes re-infest at a rate higher than the quoted control percentage we will treat the exterior at no additional charge with a Booster service. Request for re-treatment must be given within 10 days of a completed service. This is provided that the customer has corrected all the conducive conditions for mosquitoes on their property, the customer’s service schedule is maintained, and the customer balance is current. Although the service aggressively targets mosquitoes, it is scientifically impossible to eradicate 100% of mosquitoes on a property, and as such, a 100% guarantee is not possible.
Summary: Services happen on a schedule that is pre-approved by the client, who is not required to be present for most visits. We’ll send notice before service, and we sometimes use yard signs.
The individual signing below claims that they have ownership or capacity to approve service at this location. This agreement includes the above number of services. (Mosquito only): By default, Mosquito Control services are scheduled on a 2 week cycle for the first three treatments, and then the services move to a 3 week cycle. These intervals are set, and changes to one service day will not affect subsequent service dates. (Pest only): Pest Control services are scheduled every second or every third month, but are not required to occur exactly 60 or 90 days apart, respectively. Separate services (Flea & Tick, Termite, etc.) may be combined and performed at the same time for consolidation purposes. The client approves all work performed on and around the property as complete.
The company reserves the right to schedule services up to 5 days before or after the service timetable, due to weather or other required scheduling needs. Services will be performed notwithstanding the client’s presence at the time of the technician’s arrival. The arrival time may fall at any point throughout daylight hours unless previously scheduled with the client.
On or before the day of service, notice will be sent to registered email addresses on file for the location. Service notices may be sent to additional registered email addresses, such as those of adjacent properties with expressed health concerns, solely to alert them of upcoming service nearby. These notices will never contain information that is financial in nature. If the client requires a different method of notice, they must establish that need in advance with the company so that it may best be accommodated.
Where it is permitted, the company may make use of yard signs to alert the client and nearby owners that the property is under the company’s service. This signage is not meant to be permanent, and will be displayed on a rotating basis. If you do not want a sign placed in your yard, just let the office know.
Renewal And Cancellation
Summary: Services continue until canceled by the client. Some services pause and restart at certain times of the year, automatically.
After the agreed number of services have been completed, services shall continue on their normal interval unless the client cancels by telephone. If you are unable to use a telephone to call us, we can accept an email in certain cases. If an email is sent, we will place a call to the customer, and the cancellation will not be processed until we have spoken. It is the client’s responsibility to alert Barefoot Mosquito & Pest Control of any change in address. Active Mosquito Control services will be notified by email about seasonal service pauses and restarts. Seasonal changes do not require restart confirmation from the client.
Pest Control services canceled prior to the completion of the agreement incur a $99.99 cancellation fee. Cancellation of one service arrangement or setup is not tantamount to cancellation of others – for example, ending Mosquito service does not thereby end your Pest service.
Summary: Invoices are charged automatically following services. Delinquent invoices can incur late charges, up to and including a collections fee. Service rates may change annually.
Accounts will have a method of payment recorded on file and set up for automatic payments, and will be charged within a reasonable time following service. Accounts not operating with payment on file (known as traditional billing) will be subject to a per-invoice surcharge of $5.
A financial charge of 1.5% per month (18% per annum) will be added to past-due accounts. There is a $25 return charge for all declined payments. No service will be rendered on accounts past due by 60 days or more. Accounts due past by 90 days or more are subject to cancellation and turnover to a third-party collections agency.
The company reserves the right to change service rates. Periodic rate changes may happen on an annual basis, while Corrective rate changes may occur at any time. Corrective rate changes exist to account for developments in the nature of service or the location to be treated.
It may become necessary that an account in arrears be submitted to a third-party collections agency. In this event, the account will be assessed a fee equal to 43% of its closing balance.
Summary: We make use of your hose/spigot. Products we use can harm fish, so clients must take precautions before service. Rodent control products can be harmful, but are used responsibly. Elements of our Mosquito Control service are scented and could be unpleasant for some.
In the course of conducting service at a location, it may be necessary for Barefoot Mosquito and Pest technicians to use the water source on premises. Technicians will exercise caution to use only as much water as is necessary for servcie(s). Technicians will return hoses and adapters to the state they were in upon arrival.
Barefoot Mosquito & Pest Control is not responsible for any structural damage, property loss, or personal loss caused by the service. Barefoot Mosquito & Pest Control shall not be responsible for any loss due to health issues that arise from mosquitoes, general pests, or from the service application should such occur.
The products the company uses can be fatal to aquatic organisms. If client has fish or any aquatic wildlife living on the outside of their property, they must ensure the ponds, tanks, etc. are fully covered by a tarp prior to service commencing and leave on for one hour after service is complete. Barefoot Mosquito & Pest Control is not responsible for any loss of fish or other aquatic wildlife due to the service.
In the course of treating and preventing problems with mice and/or rats, it may be necessary to employ rodenticide. Though it is administered in a controlled way, the rodenticide that will be used can be harmful to children, pets and wildlife. The client agrees to use the highest degree of care in and about their property so that no children, pets or wildlife shall come in contact with the rodenticide, just as the company agrees to use the highest care in filling, placing, and securing this product. The client agrees to release Barefoot Mosquito & Pest Control from liability and to indemnify and hold Barefoot Mosquito & Pest Control, its officers, agents, contractors and employees harmless from any claims for property damage, personal injury or illness as a result of the application of rodenticide.
(Mosquito Only): All materials have an odor that may be detected for 24-36 hours after the product is applied. If you or anyone living in the vicinity of your property is sensitive to essential oils or pesticides, Barefoot Mosquito & Pest Control recommends you seek advice from a physician or veterinarian prior to commencing treatment.
Consumer Information Sheet
Required by the TDA Structural Pest Control Service
The structural pest control industry is regulated by the Texas Department of Agriculture (TDA), Structural Pest Control Service (SPCS), PO Box 12847, Austin, TX 78711–2847. TDA licenses the businesses, certified applicators and technicians who perform structural pest control work. Certified applicators and technicians must pass a written examination in order to receive their licenses.
Pesticides must be registered with the United States Environmental Protection Agency (EPA) and TDA before they may be used in Texas. EPA registration is not a finding of product safety. Pesticides are designed to kill or control pests. Your risk of harm depends on the degree of your exposure and or individual susceptibility.
Specific health and safety information varies between pesticides and types of exposures and is available on the label information or MSDS sheet, which can be supplied to you upon request from the licensed applicator. Take precautions when a treatment has been performed to avoid exposure to vulnerable individuals. Pesticides maybe harmful if swallowed, inhaled, or absorbed through the skin. Avoid breathing dust or spray mist and any unnecessary contact with treated services. If you desire specific information on precautions, refer to the pesticide label. The law requires that the application procedures specified on the label be followed. If you have questions about the application, contact the business or person making the application. If you suspect a violation of the law regarding structural pest control, contact the SPCS. In case of a health emergency, seek immediate medical attention. Pest Control signs must be posted prior to treatment in many instances. The signs should be posted in an area of common access at least 48 hours prior to treatment. The information sign will allow you to contact someone and tell you what pesticide is being used.
If you are contracting for pest-control services due to a home solicitation, you have the right to cancel the contract within 72 hours. You may exercise this right by notifying the pest control company that you do not wish to receive their service. For general information on pesticides, contact the national pesticide information center 1–800-858-7378. For information concerning structural pest control laws, contact the Structural Pest Control Service at: (512) 305–8250 or 866–918–4481.
For information concerning the formulation and registration of pesticides, contact the TDA pesticide registration at (512) 463–7476 or 800–835-5832.
For non-emergency health information relating to pesticides, contact Texas Department of State Health Services (512) 458-7111.
Reduced Impact Service
In order to minimize the reliance on pesticides and reduce pest populations, a Reduced Impact Pest Control operator may recommend that you consider the sanitation or physical alteration of your workplace or residence. It is your responsibility to follow these recommendations. Your pest control operator may or may not offer these services upon request. A proper inspection will provide the information necessary for you to choose the method of pest control which best suits your situation. Many past problems can be solved without using pesticides.
This reduced impact service will include an inspection report and treatment recommendations. You should review these and keep a copy for your records. Your cooperation of all of the recommendations made by your service provider is essential to reduce the impact service program.
Pesticides maybe used in a responsible and professional manner and I reduce the impact pest-control service. If you do not want specific pesticides used or any pesticides used at all, you must notice in writing on the contract prior to the initiation of the service. If any specific pesticide or class of pesticides or not excluded, it may be used by the provider.
POISON CONTROL CENTER – Statewide: (800) 222–1222
Licensed and regulated by: Texas Department of Agriculture, P.O Box 12847, Austin, TX 78711-2847, Phone (866) 918-4481, (FAX) 888-232-2567